At Upendi Skincare & Massage, we accept Visa, MasterCard, AMEX, and cash. We also offer gift certificates (see below) that can be redeemed for any of our salon services. Tips are gladly accepted on credit card charges.
The personal information that we collect from you is to help us better serve you. We do not share your personal information with outside people or companies.
Our prices are subject to change. Also, prices for some services may vary based on hair length and service time. Your esthetician will confirm the price with you before starting any service. For more detailed pricing information, please contact our spa.
We regularly run special promotions for our salon services. For the latest promotions, check our website or join us on Facebook or Instagram.
If your schedule is flexible, sign up for our email alerts and we will message you when we have last-minute openings.
Treat your friends and family to the ultimate salon experience. We offer gift certificates in various amounts. These are perfect gifts for birthdays, holidays and other special events.
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the 25% amount of your appointment. This amount must be paid prior to your next scheduled appointment.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged 50% for their “missed” appointment. This amount must be paid prior to your next scheduled appointment.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
We look forward to serving you!